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5 Things You Should Know Before Buying the Barracuda Spam Firewall


#1) Required with Your Purchase

The only required item you need to purchase with the Barracuda Spam Firewall is the Energize Update Service.  The service is sold in 1, 3 or 5 year increments and provides you with hourly spam, virus and phishing information.  Without it the spam firewall would be useless after a few days because of the new threats that come out every minute.


#2) You are Covered by a No-Risk Return Policy

We offer a full 30-day, 100% money back guarantee on your spam firewall purchase.  We are confident that this solution will stop your email threats and encourage you to test it in your network risk free.


#3) Plan for the Installation

While you wait for your new Barracuda to be shipped to you we recommend you start the following planning steps:

» Physical Deployment - Options include outside your firewall, in a DMZ or on the LAN network.

» Gather IP Information - You will need to determine an IP address for the internal interface and external interface.  Your deployment method will help determine these addresses.

» Prepare Alter Your DNS Records - In some cases you may have to change the MX (mail exchange) record for your domain.


#3) Training

Like many network security devices it can be a challenge to simply open the box, plug in the product and presto it works.  The Barracuda Spam Firewall is no different.  If you do not have experience working with the Barracuda you have have some options available.  They are:

» You can download and read the 158-Page Administrator's Guide

» Watch our exclusive online Barracuda Training Video Series to get up in running in about 30-45 minutes.

» Hire our technical team to walk you through the configuration process while learning about all of its features and how they work.


#4) Technical Support Line

You will want to keep the tech support number handy just incase you run into a problem.  Note that it is only for support issues.  They will not help you configure the unit directly.  See option #3 above.

Phone: +1 408 342 5400
Fax: +1 408 342 1061
Support Hours: 24 hours a day, 7 days a week


#5) Related Documentation

Here is the list of documents that can come in handy for your spam firewall:


» QuickStart Guide

» Administrator's Guide

» Guide for the End Users

» If you want to do outbound spam filtering then you will want to read the Outbound Filtering Guide.

 

If you have any additional questions or would like to order please give us a call
Toll-Free 866-892-5081


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